Cancel a Callback
- 12 Jan 2024
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Cancel a Callback
- Updated on 12 Jan 2024
- 1 Minute to read
- Print
- DarkLight
- PDF
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Post
/api/organization/562a519b54f83b56/cancel_callback
Body parameters
object
contact_number
string
The customer phone number that was used to request the callback that is being canceled
Responses
200
Canceled - The pending callback request for that customer's phone number has been canceled.
InteractionNotFound - No pending callback request was found for that customer's phone number.
TooManyInteractions - There is more than one pending callback request in the system for the specified contact number, and none of them can currently be canceled via the API.
FAILED - The cancellation request is valid and a callback request was found associated with that contact number, but Digital Callback was unable to cancel the callback request.
object
data
Array of object (CallObjectCancel)
object
status
string
Confirms that the pending callback request has been canceled
cancel_callback_request_id
string
The system-generated identification number for the canceled callback request
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