Request Callback Status
- 12 Jan 2024
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Request Callback Status
- Updated on 12 Jan 2024
- 1 Minute to read
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- DarkLight
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Post
/api/organization/562a519b54f83b56/callback_status
Body parameters
object
contact_number
string
The customer phone number that the system uses to identify the callback request and its status
Responses
200
Successful request
object
data
Array of object (CallObjectCBStatus)
object
contact_uri
string
The URI (Uniform Resource Identifier) associated with the callback request's contact number
callback_number
string
The callback will be placed to this customer contact number.
call_request_id
string
The system-generated identification number for the callback request
type
string
Differentiates between an ASAP callback and a scheduled callback
created_at
string
The 10-digit Unix time stamp representing the time the callback request was created
estimated_for
string
The 10-digit Unix time stamp representing the time at which the system estimates the callback will be launched
forecast_waitlist_position
string
If the callback is waitlisted, this is the customer's predicted position in the internal waitlist as the callback waits to be dialed.
estimated_wait_time
string
Estimated time, in seconds, before the callback will be launched
source
string
Confirms the source of the callback request
call_target_id
string
This number identifies which Call Target is associated with the callback request.
status
string
Identifies the current status of the callback request
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