Mindful Platform

Mindful is the market’s leading cloud-based callback solution, and the Mindful platform extends the solution to achieve a holistic customer-experience strategy. In this Help Center, you can find extensive information about all services on the Mindfu...

Read about the latest system updates, feature enhancements, and new features on the Mindful platform. Looking for More? Visit our Known Issues page to keep up to date on current issues. Subscribe to our status page for up-to-the-minute not...

In addition to new and updated features, Mindful shares known issues that our developers, testers, and customers have identified. When Mindful Callback issues are resolved, we will remove the known issue from this page and announce the fixed iss...

Welcome to this overview of Mindful beta features and experiments! In this article, you can find information about new capabilities we're testing as we continue to innovate to serve clients' needs in an ever-changing landscape. Anything in this arti...

SMS is an excellent channel for timely communication between brands and their customers, and many Mindful clients use SMS to invite customers to participate in surveys or to confirm callback requests. Mindful takes several steps to guarantee a high...

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