Mindful Platform

Mindful Callback is the market’s leading cloud-based callback solution. This award-winning solution provides flexible options to offer context-driven callbacks as soon as possible or scheduled for a specific time, with all the benefits of a cloud-ba...

Read about the latest system updates, feature enhancements, and new features on the Mindful platform. In addition to new and updated features, and fixed issues, Mindful shares known issues that our developers, testers, and customers have identified...

In addition to new and updated features, Mindful shares known issues that our developers, testers, and customers have identified. When Mindful Callback issues are resolved, we will remove the known issue from this page and announce the fixed issue ...

Mindful Callback provides a robust and highly customizable voice experience to guide your customers through the process of requesting and receiving callbacks. This article can be used as a reference to discover the default voice experience and call ...

SMS is an excellent channel for timely communication between brands and their customers, and many Mindful clients use SMS to invite customers to participate in surveys or to confirm callback requests. Mindful takes several steps to guarantee a high...

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