Payments

Mindful Feedback services include various telephony services that accrue costs over time. While your pre-allocated drawdown amount may cover those costs, there are situations in which you may need to exceed the allocated amount. In these situations, you can pre-purchase credits on the Payments tab of the Customer Settings page.

Quick access: Settings > Customer Settings > Payments tab.

Once you have added a card, you will see two options beneath the header Add funds to your account:

• Make a one-time payment
• Configure auto top-up

Make a One-Time Payment

To make a one-time payment, click the one-time payment option and complete the form that appears. Enter a dollar value in USD and choose how to pay for the transaction surcharge.

Configure Auto Top-Up

To configure Mindful Feedback to automatically top-up your Mindful account, click the auto top-up option.

On the form that appears, select the threshold to trigger a top-up and the amount to be credited. Choose how you would like to handle the 3% surcharge in the appropriate field, as well.

The screenshot below shows an example where the account will be credited $500 USD when the current balance drops below $25: