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Interaction Details Report
The Interaction Details page is the comprehensive reporting mechanism for survey interactions. On this page, you can filter raw survey data into reports that you can save, schedule, and deliver as needed. To learn more about the data contained in ...
Updated on : 19 Mar 2024
Event Log
The event log provides a more in depth and chronological view of events, often helping to debug undesirable configuration settings or errors that happened at a certain point in time. The event log can be filtered by time and event category. Even...
Updated on : 09 Jan 2024
License Usage
Mindful Feedback utilizes various telephony services that accrue costs with use. Each licensed user is granted an allocation of drawdown funds for any of the available survey channels and capabilities. Each user is allocated 7% of the contracted mon...
Updated on : 09 Jan 2024
Email Reputation
The email reputation page shows all bounced and complaint emails that have been received for your Mindful Feedback account. The top right corner shows a snapshot of the rates of complaints and bounces over the past five days. The interactions are pr...
Updated on : 09 Jan 2024
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