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Users and Groups
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Users and Groups
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Adding Users
The Manage Users page allows you to add, remove, and edit user accounts for your organization in Mindful Feedback. From here you can add new agents, supervisors, or administrators to the platform with customizable permissions . You can also creat...
Updated on : 12 Apr 2024
Groups
In Mindful Feedback, you can assign users to groups to filter Dashboard reports and optionally allow users to view the interaction details of other group members. On the Manage Users page, the User Groups tab lists all available groups in your org...
Updated on : 22 May 2023
Roles & Permissions
Every user in Mindful Feedback is assigned a role. This role determines what permissions the user has and how much of the UI the user can access. Mindful Feedback includes three customizable default roles (Admin, Supervisor, and Agent), and you can...
Updated on : 03 Jan 2024
Change password!
Changing your password will log you out immediately. Use the new password to log back in.
Current password
Current password is required
New password
New password must be at least 8 characters long. It should contain at least one upper and lower case letter, number, and a special character.
Confirm password
Confirm password must be at least 8 characters long. It should contain at least one upper and lower case letter, number, and a special character.
Confirm password should be same as new password
Update
Change profile
Success!
First Name
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last Name
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
New email
Enter a valid email
Re-enter your password
Enter a valid password
Your profile has been successfully updated.
Update
Logout